Explanation and eligibility of users proficiency levels
User levelling: When the user gets registered in the system, data is used from that time. However, it also depends on the criteria. for example, 'Regular Posting for more than 12 weeks' for elite level, is calculated from when a user got the 'Regular Posting for 2 months' criterion for insider level. Another example, is 'Request Profile Review' for insider level is calculated from the day he got registered but for elite level this 'Request Profile Review' criterion is calculated from the time the user reaches the insider level.
Lets go through the detailed explanation............
This user levelling feature is only for Front users and Front agency users as of now. There are 3 user levels:
1. Member
2. Insider
3. Elite
1. Member: This is the default user level. At this level user will get following features:
- Post sharing
- AP (Auto Pilot)
- Request Profile review
- Help Center
- Tour
- Complete Dashboard
- Calendar
- Certificates
- Voices
2. Insider: Below are criteria to pass, to get to this level.
A. Regular Posting for 2 months:
i. This is checked when post is shared for that user manually or via cron.
ii. We get the list of post shared date in ascending order with following conditions:
a) User ID = current user
b) Company ID = current user’s company ID
c) Share status = shared
iii. Check if user has shared posts for continuous 8 weeks (at least once a week), if so, make an entry of this criteria for user.
iv. Once an entry is done, won’t make another entry for this criterion.
B. Gained 150 followers:
i. This is checked when followers cron runs for the user for LinkedIn, Twitter (currently X) and Facebook social networks.
ii. User should be active also the company he is associated with should also be active.
iii. Fetch the last entry for the user from LinkedIn Followers Log if user’s LinkedIn connection is active.
iv. Fetch the last entry for the user from Twitter (X) Followers Log if user’s Twitter connection is active.
v. Fetch the last entry for the user from Facebook Friend Log if user’s Facebook connection is active.
vi. Add the values got from iii, iv and v
vii. If the value is equals or greater than 150, make an entry of this criteria for user.
viii. Once an entry is done, won’t make another entry for this criterion.
C. Gained 150 engagements:
i. This is checked when cron is run to fetch the engagements.
ii. Get the like count, comment count, click count and retweet count for the posts shared by user and satisfied below conditions:
a) User ID = current user
b) Company ID = current user’s company ID
c) Share status = shared
iii. Add the values (like count + comment count + click count + retweet count)
iv. If the value is equals or greater than 150, make an entry of this criteria for user.
v. Engagements are calculated for LinkedIn, Twitter, and Facebook.
vi. Once an entry is done, won’t make another entry for this criterion.
D. Edit social copy before sharing:
i. This is checked when user:
a) Shares post
b) Schedule post
c) Reschedule post
d) Update share text
ii. Get the total count of post share/schedule for which user edited social copy. If user has shared/scheduled same post on LinkedIn and Twitter (X), changed social copy for both the networks, we will count it as 2 entries.
iii. If the count is equals or greater than 5, make an entry of this criteria for user.
iv. Once an entry is done, won’t make another entry for this criterion.
Features for Insider user:
1. Newsletter
2. AI
3. Mentions
4. CTA
3. ELITE: Below are criteria to pass, to get to this level.
A. Regular Posting for more than 3 months:
i. This is checked when post is shared for that user manually or via cron.
ii. We get the list of post shared date in ascending order with following conditions:
a) User ID = current user
b) Company ID = current user’s company ID
c) Share status = shared
d) Shared date > the date time when user passed the regular posting criteria for insider level
iii. Check if user has shared posts for continuous 13 weeks (at least once a week), if so, make an entry of this criteria for user.
iv. Once an entry is done, won’t make another entry for this criterion.
B. Gained 500 followers:
i. This is checked when followers cron runs for the user for LinkedIn, Twitter (X) and Facebook social networks.
ii. User should be active also the company he is associated with should also be active.
iii. Fetch the last entry for the user from LinkedIn Followers Log if user’s LinkedIn connection is active.
iv. Fetch the last entry for the user from Twitter (X) Followers Log if user’s LinkedIn connection is active.
v. Fetch the last entry for the user from Facebook Friend Log if user’s LinkedIn connection is active.
vi. Add the values got from iii, iv and v
vii. If the value is equals or greater than 500, make an entry of this criteria for user.
viii. Once an entry is done, won’t make another entry for this criterion.
C. Gained 500 engagements:
i. This is checked when cron is run to fetch the engagements.
ii. Get the like count, comment count, click count and retweet count for th posts shared by user and satisfied below conditions:
a) User ID = current user
b) Company ID = current user’s company ID
c) Share status = shared
iii. Add the values (like count + comment count + click count + retweet count)
iv. If the value is equals or greater than 500, make an entry of this criteria for user.
v. Engagements are calculated for LinkedIn, Twitter (X), and Facebook.
vi. Once an entry is done, won’t make another entry for this criterion.
D. Activate CTA:
i. This is checked when user:
- Change the status of the CTA
ii. If user has activated CTA, make an entry of this criteria for user.
iii. Once an entry is done, won’t make another entry for this criterion.
E. Use AI:
i. This is check if AI feature is enabled for user’s domain.
ii. This is checked when user:
- Shares post
- Schedule post
- Reschedule post
- Update share text
iii. Get the total count of share/schedule for which user used AI. If user has shared/scheduled same post on LinkedIn and Twitter (X), used AI for both the networks, we will count it as 2 entries.
iv. If the count is equals or greater than 1, make an entry of this criteria for user.
v. Once an entry is done, won’t make another entry for this criterion.
F. Log 5 of your fans/prospects into address book:
i. This is checked when user creates LinkedIn mentions.
ii. Mentions can be person or organization.
iii. Fetch the count of LinkedIn mentions with below conditions- User ID = current user
- Company ID = current user’s company ID
iv. If count is equals or greater than 5, make an entry of this criteria for user.
v. Once an entry is done, won’t make another entry for this criterion.
G. Use mention in 10 different posts:
- Shares post
- Schedule post
- Reschedule post
- Update share text
ii. Get the total count of share/schedule for which user used mentions (organization or person) in social copy. If user has shared/scheduled same post on LinkedIn and Twitter, used AI for both the networks, we will count it as 1.
iii. If the count is equals or greater than 10, make an entry of this criteria for user.
iv. Once an entry is done, won’t make another entry for this criterion.Features for Elite user:
1. Own post
2. Realtime content
